Refund policy

Smolotov’s Return Policy

We want you to be thrilled with your order — like doing-a-little-happy-dance thrilled.

But if something’s not right?

• Let us know within 10 days of delivery by emailing emotional-support@smolotov.com with your order number and a quick note about what went wrong.

• Because our products are perishable (and delicious), we can’t accept returns once they leave our warehouse — but we’ll do our best to make it right with a replacement or refund if your order arrives damaged or incorrect.

Important details:

• Please hang onto your order and packaging until we’ve had a chance to review.

• Refunds (if approved) are processed back to your original payment method.

Questions? Problems? Just want to tell us how much you love Smolotov? Drop us a line at emotional-support@smolotov.com.